Frequently Asked Questions
Do I need to have any previous experience to enrol the pathways?
No. No need previous experience or have certain skills to join any of our Learning Pathways.
Is there any health condition that would prevent me from joining the pathways?
Sound bath sessions are NOT possible when you suffer from epilepsy seizures or have a pacemaker.
Please ALWAYS contact first your health provider or family doctor to check whether the offered learning pathways are compatible-to and suitable with your current health condition.
We don’t provide medical advice, treatments or therapy. Our pathways are not therapeutical but supporters of your life journey.
Do I need to invest extra money buying materials or equipment?
It will always depend on you.
We (hANA) will always recommend using certain materials to practice Zentangle® in order to get the best mindful experience out of this method. However, the suggestion is to use any material you have at home and you feel like exploring during your practice.
Regarding Mindfulness and Sound Bath, no need to have special materials and when needed, we will find a way around.
If you have a scheduling conflict
Pre-defined group sessions: scheduling is not possible. If you are not able to attend a session, there is no option to catch up. However, a way forward will be provided to keep up your practice.
Introductory, standard, tailored sessions: Get in touch at least 48h before our session and we will make every effort to re-schedule! Scheduling conflict notified less than 48h might be more difficult to accommodate. The invitation is to be respectful with each other’s agendas.
General terms for all formats: If under unforeseen circumstances, we (hANA) have to reschedule a session, we will consider the participant’s availability at all terms and/or, if applicable, provide catch up sessions where needed.
We also invite you to read about the cancellation policy & refunds below.
Cancellation policy & refunds
No refund for cancellations when made by the participant.
General terms for all formats: If under unforeseen circumstances, we (hANA) have to cancel a session or program, we will fully refund any fee or deposit already paid.
Definitions
Introductory sessions: These sessions are standard, one-time offer per person and exclusively for participants who previously did not attend sessions with us. Introductory sessions are available only in standard format and last for 1h.
Pre-defined group sessions: dates, time frames and format: all pre-scheduled. Content is already stablished and pre-tailored.
Standard sessions: The date(s) and time frame(s) to be agreed with participant(s). The session content is pre-tailored yet more general and suitable for most participants.
Tailored sessions: The date(s) and time frame(s) to be agreed with participant(s). As far as possible, customized sessions design to meet participant(s)’s specific needs. Blending two or three learning pathways is also possible to get a more holistic approach.
More questions?
Sure! Just get in touch, click here.
About privacy - cookies - legal
Keeping your privacy is KEY to us (hANA). We don’t take pictures during the sessions, unless previously agreed.
Anything shared during your journey will remain private between us and the group participants (when group format).
We will not share your contact details, name, enrolling to the pathways or any other information with any third parties or participants unless you choose to share your info and enrolment yourself.
Should you have any further questions about our privacy policy, I invite you to get in touch, click here.
Click per topic when you want to know more about our:
– privacy policy
– cookies policy